Shipping Terms & Conditions
- The shipping address must be a street address; PO boxes are undeliverable. Please make sure that the shipping address is accurate.
Our Business is not responsible for delivery failures or additional charges due to incorrect or incomplete addresses.
- It is up to the customer to be home to accept order upon arrival. This business takes NO responsibility for packages left outside by carrier.
- This business will never send out a damaged package. If you receive a damaged package, with or without a carriers note attached, it is up to the customer to place claim with the carrier to receive compensation.
- Depending on weather temperatures from May through October, we may use our discretion on holding of the shipment of the customer's order until weather permits. The customer may choose to upgrade to overnight or one day delivery to receive their order faster. Depending on the upgrade chosen, the shipping charges will increase accordingly.
- Our shipping charges are the actual USPS shipping cost plus approximately $5.00 for handling. This charge covers all packing materials (insulation and ice packs) and labor needed to process each order.
- All packages are shipped with insulation and ice packs to help keep the cheese cooler longer.
Please Note: Products may be room temperature when they arrive, but their condition will be fine if refrigerated upon arrival.
- We like to ship on Mondays or Tuesdays so packages arrive no later than Friday.
- To guarantee Christmas delivery, the order must be placed by no later than December 12th. Any order received between December 12th and December 23rd will need to be upgraded to an overnight or one day delivery before Christmas.
- If there are any discrepancies with your order, please call us at (715) 597-6605 Monday through Friday between the hours of 9:00am - 5:00pm CDT/CST. Please call within 24 hours of receiving the shipment.
For shipments within the USA, shipping charges are as follows:
Purchase of $0.00 to $30.00 is $17.50
Purchase of $30.01 to $60.00 is $24.50
Purchase of $60.01 to $1000.00 is $42.00